Legal
Terms of Service
The terms that apply when you order from VialBox.
Agreement
[Owner to write: who these terms apply to and what using the site or placing an order means]
Orders & pricing
[Owner to write: how orders are accepted, how prices are set and shown, and what happens if a price is wrong]
Custom products
Every VialBox order is made to order, with a 7–10 business day lead time.
[Owner to write: ownership and permission for uploaded logos and artwork, and what we can decline to produce]
Payment
Payments are processed by Stripe.
[Owner to write: accepted payment methods, taxes, and when you are charged]
Shipping & delivery
See our Shipping Policy for processing time, rates and delivery.
[Owner to write: terms-level shipping wording, such as risk of loss and delivery estimates]
Returns
See our Return & Replacement Policy.
Limitation of liability
[Owner to write: limitation of liability, warranty disclaimers and governing law (have a lawyer review)]
Contact
Questions? Email support@vialboxes.com or use the contact form.